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We understand that buying on the internet can be a concern. Purchasing items based solely on photographs and descriptions and not knowing who you are dealing with inherently carries a certain amount of risk. For our customers piece of mind, we follow only the most stringent security protocols and will make every attempt to always keep an open line of communication and be available as much as possible to answer any questions and address any concerns.
We will do everything possible to make your experience with us as safe,
uncomplicated and gratifying as possible!
Should you ever have any questions, concerns, or problems before or after a purchase,
please do not hesitate to contact us.
If online help is unavailable, send inquiries via this SECURE contact form and we will make every effort to respond within a few hours or less. If you have not received a response within a reasonable amount of time, be sure to check your spam folder.
BUY WITH CONFIDENCE - YOUR SATISFACTION IS OUR GOAL!
All items are guaranteed to be as described. We do our best to include photographs of the actual piece(s) you will receive however, in some cases it is necessary to use stock photos from the manufacturer. Regardless, due to the fact that many of our items are individually hand-painted, slight variations should be expected.
Returns are accepted and refunds gladly given upon original item receipt and inspection. When you receive your order, if for any reason, you are not 100% satisfied, please contact us immediately so that we may have the opportunity to address your concerns and provide a prompt and appropriate solution. We not only stand behind every item we sell, by using Google Checkout or Paypal to pay for your purchases you are protected by their respective buyer protection policies as well!
To return merchandise or if your purchase(s) arrive damaged, please refer to our SHIPPING & RETURNS page. |
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